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FAQ
Customer FAQs
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Q: I lost an item in the PAC. How do I
get it back?
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A: It depends on the item and the
event. If it is a rental event, (not a District 95 event) chances are your
item is with company that rented the event as they are required to
clean the space themselves.
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A: If it is a District 95 event call
847-540-4625 and leave detailed information of the item including
the section and seat you were sitting in.
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A: If we found a cell phone in the
space, we already called "home" and left a message.
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Q: How do I get tickets for an event?
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A: A lot of District 95 events are free of
cost and don't require a ticket. For example: choir, band, and
orchestra concerts are always free. All other District 95 event ticket
information can be found on the Events page of this website.
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A: Tickets to non-District 95 events must
be purchased through the producing body. That information can also be
found on the events page.
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Q: How much is parking?
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Q: Where are my seats?
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Q: How do I read my ticket?
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A: Depends if the tickets are
printed by the LZPAC. If we printed them then SW stands for Section
West, SO=Section Orchestra, SC=Section Center, SE=Section East. Then
row letter and seat number.
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Q: Why is there no row I?
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D95 Parent
FAQs
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Q: I have a student in the LZHS drama
program. Where do I find information about their schedule?
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Q: I attended the band concert last
night and I can't find my (insert item here). I think I left it in the
PAC.
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Q: I have a student that worked a
choir, band, or orchestra concert. When should I come and get them?
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Q: How do I get one of those fancy
name plates that are on the seats?
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Q: How do I get invited to the LZHS
Drama Departments Gala Celebration during the musical?
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Q: I would like to donate to the
Technician Club at LZHS, how do I do that?
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Q: What door should I pick my student
up from?
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Renter FAQs
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Q: How much will it cost to rent the
PAC?
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A: This is not a cut and dry
question. Just like a wedding reception, that answer depends on what you want,
ie equipment and time. The biggest factor always ends up being time. Based
on the fact that we rent by the hour, the more time you use, the more
expensive your event becomes. When you put in a contract for use of
the PAC, you will get an accurate cost estimate based on the
information provided in the contract. If you go over the time frame you get charged
for that extra time. If you don't use all the time, you only get charged
for what time you use.
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Q: I want to sell concessions during
our show. Can I sell them and how much extra will it cost me?
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A: The sale of concessions is
based on a show by show basis. The PAC coordinator needs to approve
all sales in the lobby area. It is the renters sole responsibility
to make sure the food and drink items stay in the lobby, because
these items are prohibited in the PAC. If the sale
is approved, there is not an extra charge.
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Q: I am a non-profit organization. What
is the cost to use the PAC?
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A: We work on a Class system. D95
is Class I, non-profit based within District 95 school boundaries.
If you are not using the PAC for an event where tickets are being
sold or fundraising is not the goal, it would be considered Class II. Class III
would be all other request including if you are non-profit
organizations outside of D95 boundaries or non-profit organizations
who are selling tickets or fundraising as an objective. If you are
class II your cost is considerably cheaper then class III. If
you have any question on what you would be contact the PAC manager.
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Q: How many lighting areas do you
normally have?
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A: On average, our rep. plot
will have at least 20 to 25 lighting areas hung. We will also have 8
color scrollers, 2 gobo washes, 4 electrics of side lighting, and
full set of cyc lights.
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Q: What about parking?
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Q: How long do I have before I have to
get my set out of the building?
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Q: How does rentals during a school
day work?
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A: Because the PAC parking lot is
the High School's Faculty lot during the school day, PARKING IS A
HUGE PROBLEM for day time rentals and special considerations must be
taken before approving such an event. First all audience members
must arrive at the PAC in busses. NO SINGLE CARS WILL BE PERMITTED. For more
information ask the PAC manager.
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Q: What is the billing process?
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A: Within a week of the last day
of your event, the PAC Manager will turn in "Actual Hours" to the
District office. Your final bill will be based on this information.
If you used under the estimated hours, your bill will be less then
the cost estimate. If you went over on hours you will be charge
according to the time you used. You will be sent a bill that will
give you usually about 30 days to pay.
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Q: I never put on a show before. What
is the process?
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Q: When should I apply for my date/
how do I find out if a date is available?
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A: The LZPAC is a district 95
facility. Being a district facility, we can only rent from school
year to school year: July 1st to June 31st. D95 gets the first crack
at all dates and put their requests in starting Feb of the previous
school year. Around March 15th we start accepting applications for
the next school year. For full information of the process call the
PAC manager at 847-540-4625
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Q: When Advertizing what should be put
on the poster?
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All advertizing should have the
location as the Lake Zurich Performing Arts Center and NOT Lake Zurich
High School. Placing your performance at a high school does two things.
First, it causes our phone to light up looking for tickets to your show
and put undue stress to normal school operations. Second, it just sounds
better! Do you want your audience to dress for a performance at the
"High School" or the "Performing Arts Center"
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Student FAQs
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Q: I want to start working in the PAC!
How do I start?
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A: Our highly trained
technicians are from the LZHS drama program. In order to work for
the LZPAC all students must go through a rigorous training program
then get hired through C.U.S.D. 95 before working on any show that
is not a D95 event. We take a max of three new hires a year. To work
for the PAC as a paid employee you need to have shown extraordinary
skill in either lighting, sound, or fly. Judging by what the client
needs are depends on how much you work. Lighting works the most,
next fly, and finally sound. The PAC looks for students that can be
place at any position. For more information contact Mr. Graham in
the PAC
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Q: How do I join the drama program and
learn what I need to know?
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Q: I have been doing sound/lights in
church or community theatre since I was 5 years old. Can I have the
sound/light position for the next show?
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A: Though your knowledge may be
vast, when you enter a new space there is always new equipment to be
learned. We will not put a non-proven technician on a position if we
are unsure of your skill level. If you are patient, work hard the
jobs will come. Remember if you are a freshman, you have 12 LZHS
productions to get a great position. If you are a Senior you have
only 3. To be fair to those who have waited, chances are the Senior will get the job. Just don't get
discouraged, and learn as much as you can while you wait.
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Q: How do I get information of
meetings and such?
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Q: I have a masters degree in lighting
design. Can I have a position now? (yes, it's been asked)
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Q: What days do you usually work in
the PAC?
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Q: I am involved in several
after-school activities and sports such as Cross Country, and I would
love to add the drama productions to my list. What is the time
commitment, and will I be able to fit it in?
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A: Technical Crew is a HUGE time
commitment, especially for the drama productions. We are here every day
after school, sometimes until very late at night. Consider all other
activities before you make this big of a decision, especially if you
also have a job. Perhaps consider becoming involved in the drama
production that is in a different season than your sport. For example,
if you run Track, only consider the fall show.
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C.U.S.D. 95 employee FAQs
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Q: I want to host an event in the PAC.
How do I apply for the space?
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A: The PAC is a delicate balance of
D95, LZHS, LZMS, elementary school and rental events. On average we
do well over 250 events a year in the PAC. Due to high demand,
the
PAC will no longer accept requests for use of the space from individual
teachers, counselors, coaches, or programs directors on a personal
one-to-one basis. All requests must be made to the PAC Coordinator by
an administrator from that district building. Have your
administrator call 4625.
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Q: I work at
Seth Paine or another D95 grade school. I will never get a date in the PAC for an event because the
high school has the all the dates. Why can't I do my event there?
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A: First of all, the PAC is a District 95
facility. Though it is located at the high school, the PAC is open for
everyone. However, flexibility is the key. If you are flexible, you will
most likely get in, but there are a few considerations that are taken
into account: anticipated
audience size, PAC man power/resources, and High School/Athletic events
that will interfere with PAC parking.
Q: When are
dates accepted for the next school year?
A: March 1st
through March 30th. Any request made after March 30th will not have D95 priority and will
have to work around the entire PAC calendar to receive a date. However,
we accept requests all year round.
Q: I never put on a show before. What
is the process?
Q: What should be the first question I
ask myself before requesting the PAC?
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If there are any other question or think
there should be a FAQ added then email
marcel.graham@lz95.org
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